Data Scientist

Data Scientist

22 feb
|
Empresa líder
|
México

22 feb

Empresa líder

México

The British Council builds connections understanding and trust between people in the UK and other countries through arts and culture education and the English language br br We work in two ways directly with individuals to transform their lives and with governments and partners to make a bigger difference for the longer term creating benefit for millions of people all over the world We help young people to gain the skills confidence and connections they are looking for to realise their potential and to participate in strong and inclusive communities We support them to learn English to get a high quality education and to gain internationally recognised qualifications Our work in arts and culture stimulates creative expression and exchange and nurtures creative enterprise We connect the best of the UK with the world and the best of the world with the UK br br These connections lead to an understanding of each other s strengths and of the challenges and values that we share This builds trust between people in the UK and other nations which endures even when official relations may be strained We work on the ground in more than 100 countries In 2019 20 we connected with 80 million people directly and with 791 million overall including online and through our broadcasts and publications br br br Department English Exams l Contract type Fixed Term Contract 1 year renewable l Payband F l Flexible location Mexico 40 551 MXN Colombia 11 077 000 COP Brazil 11 000 BRL Argentina 145 215 ARS Trinidad Tobago 21 108 TTD or Jamaica 305 624 Jamaican dollars br br Role Purpose br br Managing the effective use of the On screen Marking OSM systems and processes to enable an efficient compliant and high quality marking operation and ensure that Test Takers written scores are delivered within the agreed time frame br br br Opportunities and Challenges br br Management of OSM end to end business process for test centres to ensure on time on quality and on cost fulfilment of marking operation br Working with internal and external stakeholders in developing and implementing OSM procedures and solutions to mitigate business risks and non compliance br Coordinating with Writing Examiner and Clerical Marking hubs on agreed standards and processes to ensure marking targets are achieved on time on quality and on cost fulfilment br Supporting test centre country regional management to develop delivery and operational models in order to meet market demand and business development targets br br Main Accountabilities br br The following are just some of the main responsibilities of this position br br Supervises and controls team activities to resolve day to day operating resource issues for Examiner Hub to ensure high quality consistent and efficient services are delivered br Identifies and manages critical business processes enabling the operation of Writing marking hubs to ensure every marking cycle is completed within given time frame and in compliance with IELTS policy br Ensures that feedback is regularly gathered from Test Centres analysed and acted upon to drive continuous improvements in customer experience br Management of regional marking delivery issues raised by centres partners and escalated to internal external stakeholders for resolution br Ensures Test Centres receive and maintain appropriate induction training in all relevant risk management procedures br Uses standard corporate protocols to assess a range of risks in to service delivery Makes appropriate contingency plans to manage delivery safely and effectively in challenging or high risk circumstances br Establishes processes to provide executive reports with analysed data to demonstrate efficient use of resources in meeting global OSM demands br Presents complex information clearly using an appropriate combination of written graphical and financial data analysis to enable evidence based operational decision making and planning for delivery of results br Directly plans and controls specific cost variables rather than the total budget to meet established targets ensuring compliance with all relevant corporate financial systems and processes br Supports test centre country regional management to develop delivery and operational models in order to meet market demand and business development targets br Liaises on a regular basis with Examiner Standards Manager and Clerical Marking Hub to ensure issues with the marking flow are resolved timely to prevent missing result deadlines br Develops and maintaining positive working relationships with Examiner Clerical Marking Hubs and Business Assurance function br br Requirements br br Demonstrable experience working with multiple systems working with a dispersed team across more than one location managing and analysing important amounts of data br Demonstrable ability to deliver results in a pressured environment br Demonstrable track record of managing risk and compliance in complex operations br Proven track record of delivering tangible outcomes and getting things done to quality time and budget br Educated to Degree level or equivalent work experience br English at Proficiency Level C1 br br br Additional Information br Candidates must already have the right to work in the countries where the role could be based in

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