Systems Technician Lead

Systems Technician Lead

10 jun
|
Uline
|
Mexicali

10 jun

Uline

Mexicali

Position Responsibilities



- Act as the primary coordinator of daily branch IT operations.

- Prioritize, schedule and oversee local projects involving IT-related systems and software.

- Participate in daily user and equipment support, and act as senior-level escalation point person for complex requests.

- Develop and document troubleshooting and operational procedures.

- Work with local Facilities team and third-party vendors to support IT and infrastructure systems, including network / server equipment, battery backup units and power / data cabling.

- Coordinate and direct work of other local technicians in accordance with branch and corporate priorities.







- Schedule and participate in on-call support rotation alongside other local technicians.

- Conduct regular team meetings to review, prioritize and troubleshoot weekly operational issues.

- Hold periodic meetings with local tech staff to provide performance feedback, coaching and technical direction.

- Participate in annual review process and delivery.

- Review and create regular reports on system and technician metrics.

- Train and mentor local technicians on both technical and cultural aspects of the IT support role.



Minimum Requirements

- Bilingual (English / Spanish) - 100% in both verbal and written forms.

- High school diploma or equivalent. Bachelor's degree preferred.

- 5+ years of hardware and software support experience.

- Scripting experience a plus.

- Available for travel 20% of the time to Uline's Mexico, U.S. and Canada locations.

- Excellent verbal and written communication skills.

- Proven ability to quickly learn and support new systems.

- Ability to lift and/or move up to 50 lbs.



Benefits

- Complete insurance coverage that includes medical, dental, vision and life insurance plus wellness programs.

- Savings fund with employer match.

- Paid holidays and generous paid time off.

- Bonus programs that include annual performance, sales goals and profit sharing.

- Company-paid professional development classes, in-house speaker sessions, workshops, industry seminars and conventions.

- Tuition Assistance Program that covers professional continuing education.

- Scholarship program for children of employees.

- Charitable donation-matching program to support your favorite charity.

- Best-in-class, clean, modern facilities.

Head of Engineering

Head of Engineering

Head of Engineering Summary The primary purpose of this role is to provide Engineering and Site Management to the world-class software development team Trimble is building at Mexicali, Mexico, and own the delivery responsibility of projects assigned [...]
Mexicali
13 jun
    Mexicali
    13 jun

Ejecutivo Financiero para Ventas de Creditos y TDC / Gana $6,000 + Comisiones + PL - Sucursal en Mexicali

Ejecutivo Financiero para Ventas de Creditos y TDC / Gana $6,000 + Comisiones + PL - Sucursal en Mexicali

- TRABAJA DESDE SUCURSAL Y RECIBE SUELDO BASE + COMISIONES SIN TOPE + Incentivos a nivel de sucursal + IMSS + INFONAVIT + Aguinaldo + Vacaciones+ Utilidades Buscamos un experto en negociaciones telefónicas, para que desde sucursal de banco cierre [...]
Mexicali
13 jun
    Mexicali
    13 jun

Supervisión Senior de Operaciones (Auto)

Supervisión Senior de Operaciones (Auto)

Supervisión Senior de Operaciones (Auto) Apply Now Acerca de DHL Somos la empresa líder en logística más grande del mundo, creamos una ventaja competitiva para nuestros clientes al brindarles soluciones logísticas basadas en nuestro almacena [...]
Mexicali
13 jun
    Mexicali
    13 jun

Auxiliar Administrativo

Auxiliar Administrativo

Descripción y detalle de las actividades Fletes chihuahua solicita auxiliar administrativo para la sucursal de Mexicali con conocimientos básicos de contabilidad, cobranza, recibo y facturación, seguimiento a procesos, retornos de evidencias, con [...]
Mexicali
13 jun
    Mexicali
    13 jun