San Pedro Garza García
SAP started in 1972 as a team of five colleagues with a desire to do something new. Together, they changed enterprise software and reinvented how business was done. Today, as a market leader in enterprise application software, we remain true to our roots. That’s why we engineer solutions to fuel innovation, foster equality and spread opportunity for our employees and customers across borders and cultures.
SAP values the entrepreneurial spirit, fostering creativity and building lasting relationships with our employees. We know that a diverse and inclusive workforce keeps us competitive and provides opportunities for all. We believe that together we can transform industries, grow economics,
lift up societies and sustain our environment. Because it’s the best-run businesses that make the world run better and improve people’s lives.
*** We are considering candidates from Mexico, Brazil (São Paulo, Rio de Janeiro and São Leopoldo), Argentina, Chile, Peru or Colombia ***
SAP SuccessFactors provides the industry leading cloud-based Human Capital Management (HCM) software solutions using the Software as a Service (SaaS) model. The SuccessFactors HCM Suite includes a complete set of tightly integrated talent management solutions, robust workforce analytics and planning, plus a next generation core HR solution integrated with a Payroll solution also. With over 5000 customers and more than twenty million users in 177 countries, SuccessFactors HCM Software is the most adopted Software-as-a-Service (SaaS) business software in the world.
PURPOSE AND OBJECTIVES
The SAP SuccessFactors Service Delivery Organization is responsible for operational support for the SuccessFactors Cloud-based suite of HCM solutions, which have more than 30 million users worldwide. We have teams in India, Hungary, Germany, the Americas, China, Australia, etc.
SAP SuccessFactors Service Delivery and Operations Center in Mexico is a key location responsible for operating SAP SuccessFactors HCM Cloud Products. The team in this location needs to ensure the various Productive landscapes are running well for Global Customers.
We are looking for a Database Architect for our Service Delivery and Operations center in Mexico.
We are looking for a talented, goal oriented, motivated and proactive team player with excellent technical, problem solving and communication skills coupled with a willingness to take initiative
EDUCATION AND QUALIFICATIONS / SKILLS AND COMPETENCIES
Graduation or master’s from recognized institutions is preferable.
EXPECTATIONS AND TASKS
# 8-10 years of overall database administration in MSSQL
# Installation, Configurations, and maintenance.
# Knowledge & Experience on other database flavors like MySQL is an added advantage.
# Database upgrades, patching, migrations
# Knowledge in SQL Always On 2016 & above Technology is a MUST
# knowledge in SSAS & SSRS.
# Hyperscale knowledge & Experience is desirable.
# Develop and implement database backup and recovery solutions
# Control system resources usage, perform troubleshooting and diagnostics activities.
# Analyze resources usage (Infra and Database), analyze growth patterns, Perform Capacity planning for the Database Infrastructure.
# Willingness to learn and support DB technologies like MySQL.
# Collect and analyze database performance information; identify and implement solutions for performance problems
# Query optimization and tuning skills including cross database and cross server queries, analysis and troubleshooting interactions between databases, operating systems and applications with regard to performance and resources usage
# Experience in database programming concepts including structured query language, stored procedures and triggers
# Creating database tables, setting up indexes, data constraints and DB views Analyze, predict through trend analysis and resolve database system, storage and application issues
# Monitor SQL jobs in production and be responsible for load/hardware analysis mapping, fault tolerance and security.
# Evaluate and implement database technologies and utilities
# Review and implement database changes
# Provide timely response to system alerts and participate in the on-call schedule (if applicable)
# Participate in 24x7 rotation shift supporting production and non-production databases
# Drive Operational efficiency topics.
# Work closely with Internal/External Stakeholders, Development Architects/Managers & developers, across locations and ensure timely delivery.
# Excellent written and communication skills, Strong customer focus, highly motivated & Flexible
# Participate and contribute towards organization’s goals and objectives, collaborating with multiple teams and solutions.
8-10 years of overall database administration and support/operations experience, with a successful delivery track record.
# SME in MSSQL database administration.
# Should have played a L3 role in current position
# Knowledge in SQL Always On Technology is a MUST
# Hyperscale knowledge & Experience is desirable.
# Experience of working in large landscape/environment where multiple database flavors are running.
# Knowledge on Database capacity planning/strategy is an added advantage
# Knowledge & Experience on other database flavors like MySQL is an added advantage
# Hands on experience with expert knowledge of Unix/Linux flavors w.r.t Database.
# Should be capable of Owning, Leading and coordinate operational tasks, customer escalations, process improvements.
# Excellent presentation & communication skills are a must.
Mexico and South America
We are SAP
SAP innovations help more than 400,000 customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with 200 million users and more than 100,000 employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, we build breakthroughs, together.
Our inclusion promise
SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.
SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Americas: or , APJ: , EMEA: .
EOE AA M/F/Vet/Disability:
Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.
Successful candidates might be required to undergo a background verification with an external vendor.